Privacy Policy

Latest update : October 08, 2025.

Kaptura.ai provides a Chrome extension that helps users extract structured data from email conversations. This Privacy Policy explains what personal data we collect, how we use it and your rights as a user. We respect your privacy and comply with applicable laws, including the General Data Protection Regulation (GDPR). As required by Chrome Web Store policies, the policy explains how the extension collects, uses and shares user data.

What data we collect

We collect only the data necessary to deliver and improve our service:

How we use data

We use the data described above to provide and improve our service, respond to your requests, and comply with legal obligations. For example, we use email content to generate a structured summary and display it to you. We do not sell or rent personal data.

Data sharing

To operate our service, we rely on a small number of trusted third‑party service providers (for example, providers of cloud hosting, artificial‑intelligence processing and payment processing). These providers act as data processors and are contractually obligated to process data only on our instructions, to keep it confidential and to use appropriate security measures. We do not share personal data with third parties for their own marketing purposes.

Data retention

We retain personal data only as long as needed to fulfil the purposes described in this policy or as required by law. Email content is not stored indefinitely; it is removed when no longer necessary to provide the requested output. You may request deletion of your personal data at any time.

Security

We implement technical and organisational measures to protect personal data, including encryption of data in transit and limiting access to authorised personnel. However, no system is completely secure. We encourage users to contact us if they suspect any security issue.

Your rights

You have the right to access, correct or delete your personal data, to restrict or object to certain processing and to request data portability. Please contact us at [email protected] to exercise these rights. We will respond as soon as possible and in accordance with applicable law.

International data transfers

Our service providers may operate outside your country of residence. When data is transferred outside the European Economic Area, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your data.

Cookies and tracking

We do not use cookies or other tracking technologies in the extension. We may store non‑personal preferences locally within the extension. If we introduce tracking technologies in the future, we will provide appropriate disclosures and obtain consent where required.

Changes and contact

We may update this policy occasionally. The “last updated” date will reflect the latest changes. We will notify you of material updates where required by law. For questions about this policy or to exercise your rights, contact us at [email protected] .